Last Updated: January 2026
These Terms & Conditions ("Terms") govern your use of the website https://www.esimma.com and any related services provided by Esimma ("we", "us", "our").
By accessing or using our website or purchasing our services, you agree to be bound by these Terms. If you do not agree, you must not use our services.
1. About Esimma
Company Name: Esimma
Email: info@esimma.com
Registered Address:
192 Old Oscott Lane
B44 9UZ
Birmingham
West Midlands
United Kingdom
2. Eligibility
You must be at least 18 years old and have legal capacity to enter into a binding agreement to use our services.
3. Services
Esimma provides eSIM data plans for compatible devices. Network coverage, speed, availability, and performance depend on location, device compatibility, and network providers. We do not guarantee uninterrupted service.
4. Account Registration
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
5. Device Compatibility
It is your responsibility to ensure your device is eSIM-compatible, unlocked, and supported. We are not liable for issues caused by incompatible devices.
6. Orders & Payments
Prices are displayed in the applicable currency. Payments are processed through secure third-party payment providers. We do not store full payment card details.
7. Delivery of eSIM
After successful payment, eSIM details are delivered electronically. Delivery is usually instant but may be delayed due to technical issues.
8. Fair Use Policy
Data plans are subject to fair use policies imposed by network providers. Excessive or abusive usage may result in speed restrictions or suspension.
9. Refunds & Cancellations
Due to the digital nature of eSIM services, refunds are generally not available once an eSIM has been delivered or activated, except in cases of verified service failure.
10. Right of Withdrawal (EU/UK)
By purchasing digital services, you acknowledge that the service begins immediately and you waive your 14-day right of withdrawal once delivery or activation occurs.
11. Prohibited Use
- Illegal activities
- Network abuse or interference
- Unauthorized resale or redistribution
- Bypassing security measures
12. Intellectual Property
All content on Esimma.com is owned by Esimma or its licensors and may not be copied, reproduced, or used without permission.
13. Limitation of Liability
To the maximum extent permitted by law, Esimma shall not be liable for indirect or consequential damages. Our total liability shall not exceed the amount paid for the affected service.
14. Indemnification
You agree to indemnify and hold Esimma harmless from any claims arising from your misuse of the services or violation of these Terms.
15. Suspension & Termination
We reserve the right to suspend or terminate services if you breach these Terms or applicable laws.
16. Privacy
Your use of our services is also governed by our Privacy Policy and Cookie Policy.
17. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page with an updated revision date.
18. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
19. Contact Us
If you have any questions about these Terms, please contact us at info@esimma.com.